Define, identify, and assess clinical microsystems

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DEVELOP COLLABORATIVE INTERDISCIPLINARY RELATIONSHIPS AND PARTNERSHIPS TO IMPROVE THE HEALTH CARE OF THE COHORT POPULATION

IHP 505 Case Study:  The Deployment Flowchart PowerPoint Presentation
Course Objectives Met by this Case Analysis:
1.            Define, identify, and assess clinical microsystems
2.            Summarize strengths and improvement opportunities
3.            Utilize the Dartmouth Microsystem Improvement Curriculum to support improvement
4.            Identify leadership actions that support front line improvement
Program Outcome Met By This Assignment
1.            Synthesize and apply theories and conceptual models from nursing and other related disciplines to facilitate clinical practice decision making
2.            Integrate the use of communication skills, information systems, and standardized language in relation to clinical outcomes and continuous performance measures
3.            Develop collaborative interdisciplinary relationships and partnerships to improve the health care of the cohort population
Overview
Students will read and reflect upon the case study presented below.  Carefully read and review the information in the case study, and then reflect in a narrative upon the needs of the patient and the processes that must be in place surrounding this acute illness for a smooth and seamless transition for everyone involved.  Construct a voice-over PowerPoint presentation consisting of a minimum of 12 slides (including your title and reference slides) that will include the following information:
1.            Priority care needs of the patient at the center of the case study
2.            Priority care needs of the family care providers
3.            The disruption that this acute illness has caused for the patient, family members, and clinical microsystem
4.            The experiential features of acuity that are apparent in this case
5.            The elements that the clinical microsystem must possess in order to meet this patient’s care needs
6.            Potential barriers that may exist and must be managed in order to provide that care
7.            The communication strategies that were used in the delivery of care
8.            Well-defined (but flexible) roles within the clinical microsystem
9.            Potential strategies to plan for unexpected changes in care needs
10.          The Deployment Flowchart (see page 225, Nelson text) which must include:
•             Evidence-based core measure algorithms
•             Structured decision making and standing orders
•             Advanced access
•             Reliable handoffs
•             Effective communication
•             Rehearsal of coordinated actions
Once you have completed the PowerPoint for this assignment, you will present it using Tegrity technology and upload your presentation into the assignment drop box.  Students are expected to review the presentations posted by all of the other learners and provide feedback.  This assignment is due in Module Two.

EXPLORE HOW “REAL PEOPLE” ACCESS HEALTH CARE AND HOW THIS MIGHT HAVE CHANGED OVER TIME

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EXPLORE HOW “REAL PEOPLE” ACCESS HEALTH CARE AND HOW THIS MIGHT HAVE CHANGED OVER TIME

Health Care Interview Paper – 100 points

The goal of this assignment is for each student to explore how “real people” access health care and how this might have changed over time. Interview 3 separate individuals representing three generations (parents, grandparents, your generation or your children’s generation) and learn how they:

  • accessed health care
  • paid for health care
  • where they received their health care
  • how they viewed their health care and health care providers
  • what changes they have seen in the health care system
  • any other facts or information you obtain from the interviewees

In your conclusion, provide a summary of the similarities and differences noted between the generations.

This paper should be about 3-5 pages in length with appropriate referencing and in APA format. This assignment is worth 100 points (10% of your grade) and is due in Week 3.

The sources you will be citing will be the people you interviewed. If you use direct quotes, you are to cite the source immediately following the sentence it was used in. Also, you are required to have a works cited page with your source information.

Citations for Interviews and Personal Communication

Personal interviews and personal communications (email, group discussions, electronic bulletin boards, telephone conversations) are NOT mentioned at the end of the paper on the list of references. However, they are cited in-text throughout the paper.

For personal communication, you should give the author’s full name (first and middle initials followed by last name), the kind of communication, followed by the date of communication.

Example: (J.L. Smith, personal interview, April 10, 2006)

For more information visit:http://depts.gallaudet.edu/englishworks/writing/apaguide.html

 Health Care Interview Paper Grading Rubric

Category

Points

%

Description

Documentation

& Formatting

10

10%

A quality paper will include a proper citations. The number of sources identified and cited meets the paper requirements.

Organization

& Cohesiveness

30

30%

A quality paper will include an introduction, review of the generational interview information and a conclusion organized in a logical manner. The conclusion will summarize the similarities and differences noted between the generations.

Editing

10

10%

A quality paper will be free of any spelling, punctuation, or grammatical errors. Sentences and paragraphs will be clear, concise, and factually correct.

Content

50

50%

A quality paper will meet the page requirement and provide significant information about the beliefs of the generation/person interviewed.

Total

100

100%

A Quality Paper will meet or exceed all of the above requirements.

EXPLAIN THE THEORY SELECTED AND APPLY THE THEORY IN TERMS OF THE ROLE AND RESPONSIBILITY OF MANAGERS IN HEALTH CARE.

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EXPLAIN THE THEORY SELECTED AND APPLY THE THEORY IN TERMS OF THE ROLE AND RESPONSIBILITY OF MANAGERS IN HEALTH CARE.

Choose from the following list of theories: •Communitarianism.
Explain the theory selected and apply the theory in terms of the role and responsibility of managers in health care.
Include an explanation of how the theory you selected relates to the value dilemmas that health care providers must confront. You may integrate several theories as necessary but one must be prominent and used to guide your analysis throughout the paper.
Be sure to: •Cite at least three references. •Support the selection of your theory. •Use APA formatting on all components of the paper.
GRADING SCAL Select a theory from the following: Kantianism, Utilitarianism, Liberal Individualism, and Communitarianism. 20%
Explain a selected theory using appropriate literature. 20%
Examine a selected theory in terms of roles and responsibilities of managers in health care. 25%
Synthesize a selected theory and relate it to value dilemmas that health care providers must confront in health care service delivery. 25%
Communicate in a manner that is professional and consistent with expectations for members of the business professions, and create a document that is clearly written, generally free of grammatical errors, and follows APA (6th ed.) style and formatting guidelines for references and citations. 10%

Explain the role of contingency planning in health care

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Question 3- Explain how competitive advantage can be gained from within the organization through service delivery strategies. Your response should be at least 200 words in length.
Question 4- Read Perspective 9-1 Enhancement of Health Care Quality Using Clinical Pathways on pages 350-351 in your textbook. Clinical pathways are bringing about important improvements in the quality of American health care. As a hospital CEO or Director of Quality Improvement, how would you go about implementing clinical pathways in your own health care organization? Would you anticipate any resistance to implementation? Who would this resistance come from, and why? Your response should be at least 500 words in length.
VIII
Question 1- How do situational analysis, strategy formulation, value-adding service delivery, value-adding support strategies, and action plans relate to one another in health care?
Your response should be at least 200 words in length
Question 2- How are strategies translated into action plans for health care organizations? Your response should be at least 200 words in length.
Question 3- Explain the role of contingency planning in health care. Should every health care organization formulate contingency plans? Why, or why not?
Your response should be at least 200 words in length.
Question 4-  Read Perspective 10-2: The Balanced Scorecard on pages 394-395 in your textbook. What is a “Balanced Scorecard” in modern health care delivery? What makes a successful Balanced Scorecard for a health care organization today? Your response should be at least 500 words in length.