identify how others perceptions and views have affected and shaped our personalities, identities and self-image.

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Week 1 Assignment Instructions

Title: The Social Mirror

Purpose:  To identify how others perceptions and views have affected and shaped our personalities, identities and self-image.

Resources: This essay is a reflection exercise.

Activity Instructions:

After reading the first chapter of the textbook, complete this activity. To recognize the potential inaccuracy or incompetence of the “social mirror,” or others’ opinions of you as a person, take a moment to reflect on how the social mirror has affected you. Reflect back on all aspects of your life: personal (dealing with family and friends, roommates, neighbors, significant others), academic (teachers, coaches, classmates), and professional (bosses, co-workers, subordinates, mentors) to examine what influence others have had on your self-image and other areas of importance to you (community, religion, sports, etc.).

Answer the questions below in comprehensive, complete sentences. Do not provide brief answers. Instead, compose at least 4-5 full sentences (i.e., a full paragraph) that answer each of the posed thought-provoking discussions.

What would others say about you that is generally positive?

What “constructive suggestions” would others offer to help you improve or change?

What do you most like about yourself?

What do you most dislike in yourself and would like to change?

What beliefs to you have about yourself that limit you?

How might these beliefs have been created or influenced by your social mirror?

Since it is possible – perhaps even likely – that these weaknesses or limitations are more imagined than real, what could you do to turn them into strengths?

Who could help you make these changes or give you feedback about your progress?

Were any questions more difficult to complete than others?  Which ones and why?

What did you learn about yourself in this exercise?

Please remember that your task is to not only write your own assessment, but to show that you are able to draw connections between your readings and your reflection. Use concepts and theories from the appropriate chapters, explain your understanding of their application, and show how they help you understand yourself. Remember to cite properly in-text (Author, YEAR) and at the end of your reflection with a fully formatted APA reference.

I have provided you with a template where these questions are already entered. All you need to do is enter your own information by typing it right into the template.

The Social Mirror Assignment

1.    What would others say about you that is generally positive?

2.    What “constructive suggestions” would others offer to help you improve or change?

3.    What do you most like about yourself?

4.    What do you most dislike in yourself and would like to change?

5.    What beliefs to you have about yourself that limit you?

6.    How might these beliefs have been created or influenced by your social mirror?

7.    Since it is possible – perhaps even likely – that these weaknesses or limitations are more imagined than real, what could you do to turn them into strengths?

8.    Who could help you make these changes or give you feedback about your progress?

9.    Were any questions more difficult to complete than others?  Which ones and why?

10. What did you learn about yourself in this exercise?

How do you want to handle the expiring batch of product?

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Quality Assurance

Over-the-counter medicines are required by law to show the date through which the

manufacturer guarantees full potency. Many distributors will not accept delivery of product that

is within a year of its e

xpiration date. A batch of Allround is within six months of expiration, and

you need to decide what to do with it. One option is to ship the product and hope that distributors

do not return it. If they do, you will need to ship new product and dispose of the returns. In

addition to the cost, the returns could strain your relationship with the distributors. Another

option is to dispose of the whole batch up front at a cost of $100,000 and avoid the appearance

of trying to dump old product on your distributor

s. Finally, you could sell the inventory to a jobber

who has a more flexible policy on expiration dates, but they are offering to buy it below cost, so

there will be a net charge to you of $50,000. How do you want to handle the expiring batch of

product?

1.

One option is to ship the product and hope that distributors do not return it. If they do,

you will need to ship new product and dispose of the returns. In addition to the cost, the

returns could strain your relationship with the distributors.

2.

Another option is to dispose of the whole batch up front at a cost of $100,000 and avoid

the appearance of trying to dump old product on your distributors.

3.

Finally, you could sell the inventory to a jobber who has a more flexible policy on expiration

dates, but the

y are offering to buy it below cost, so there will be a net charge to you of

$50,000

What three listening skills listed in the article do you feel are the most important to use in the IT field and why? (If you copy anything from the book be sure to use quotation marks.)

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All Assignments must be typed using Microsoft Word in MLA format. Must be at least two pages long and no more than three pages long. Be sure to check for sentence structure and misspelled words before turning in.  If you list information, use bullets or numbers to separate each one.

Please read the article below and state (based on information from Chapters 1 – 4, what we talked about in class, and your personal experience):

1) Why you think it is important to be an active listener when it comes to the IT field?

2) What three listening skills listed in the article do you feel are the most important to use in the IT field and why? (If you copy anything from the book be sure to use quotation marks.)

3) Personal characteristics of a successful troubleshooter is listed in Chapter 4. What are the four listed and how do you think any of them (pick one) will help in the active listening process.

________________________________________________________________________________

Amazing People – Active Listening: A Guide

We are taught how to read and write, but not how to listen. We can enhance our relationships with others through effective listening. Here are 20 things you can do to enhance your listening skills

Leave your own concerns to one side.

You can’t focus on somebody else if you are also thinking about your problems, to do list or concerns. This leads onto

Allow yourself sufficient time.

If you have to dash off to a meeting, you will want to go at a quicker pace to suit you, not the person who you are listening to.

Talk less than you listen.

We have two ears and one mouth, so have your communication in the same proportion.

Use eye contact.

It is hard for someone to continue to talk with someone who is not looking at them.

Show some non-verbal behavior.

Make use of nods of the heads and uh-hums etc. All of these encourage the other person to say more. But don’t just use them ad hoc when you are not really listening. It devalues them.

Demonstrate rapport.

When you are truly listening and interested in the other person your body language will be congruent. There is a matching of posture, tone of voice etc. You can help by leaning forward in your chair, or by tilting your head to the side.

Summarize what the person has said

So they know you have heard them. This can be a good way to move the person for-ward. This is reflecting back content.

Reflect back feeling

Do you get a feeling that the person is sad, angry, etc.? Let them know. “You sound a bit sad to me?”

Don’t pretend

If your attention has wandered, be honest. Ask the person to repeat what they have said, rather than to guess. Your honesty will be appreciated.

Be patient

Sometimes people will be muddled, or verbose. You can help them to tell their story, but don’t rush them at apace too quick for them.

Avoid “Me too” comments

If you are paying attention to the other person and wanting to help them, avoid discussing how it affects you. Think! Will this help the other person? If not, leave it to another time. You risk hijacking the conversation.

Don’t get defensive

If you are being given some feedback, listen to what the person is saying. Don’t interrupt with reasons untilyou are very clear what the person is saying. They may have some helpful comments to make that you will miss if you interrupt their flow.

Don’t formulate a response until the other person has finished speaking.

You will miss out on some of the things they say.

If there is a silence, don’t rush to fill it.

Wait twice as long as feels comfortable for you. Give the other person time to think.

Put yourself in their shoes.

Don’t criticize or give advice, don’t rush to fix it. See the issue from their perspective.

Be aware of your prejudices.

Are there certain words (vulgar language) or people (background) that “get under your skin”? Think about what you can do to be less judge-mental. Perhaps you could say that for the next 20 minutes you will concentrate on them and let e.g. their views on immigrants wash over you.

If you are listening to someone via a telephone you need to try even harder to demonstrate active listening skills

Make sure you are not typing, turning pages of a magazine, shuffling papers etc. All these things demonstrate that you are only half listening.

Eliminate external distraction.

If you are in a location, which is hot, cold, noisy or uncomfortable, look to move to a different place. You can’t concentrate if you are in a situation, which demands a lot of your attention.

Seek feedback on your own performance

You can improve your skills in this area through getting feedback from other people. Ask people to tell you if they felt heard. Seek out ways you can improve. It will not only be helpful with that person next time, but also when you are actively listening to other people.

Pay attention to other people’s listening skills.

Notice in what ways other people make you feel listened to, and those people who don’t. It will help you to choose how you can develop further.

Brought to you by Denise Taylor, Chartered Occupational Psychologist and Director of Amazing People. Denise is a careers expert who specializes in helping individuals achieve career satisfaction and to take systematic approach to job search. To receive regular tips, direct to your inbox each month, sign up at amazingpeople-50638@autocontactor.com

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​Explain the purpose and scope of Human Resource Management in terms of resourcing an organizationwith talent and skills appropriate to fulfil business objectives.      ​

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Presentation

You have just been appointed as Assistant Human ResourceManager in the HR team at the new local manufacturing unit of FORD Motor Company in UAE. The organization is in the process of being set up and is operating with a staff of 50 people at present and is expected to employ 1000 individuals in various posts in its first year of operations, which will commence in January 2020. Further expansion is expected in the second year of operation based on the performance in the first year.

You have been given the task of preparing a group presentationwhich provides an overview of the HR function in the organization. This will be used while formulating the overall business strategy of FORD Motor Company, UAE. You will need to make a presentation to higher management in which you:

LO 1:   ​Explain the purpose and scope of Human Resource Management in terms of resourcing an organizationwith talent and skills appropriate to fulfil business objectives.      ​

LO 2: ​Evaluate the effectiveness of the key elements of Human Resource Management in an organisation.

Guidelines:

• Research the HRM practices at Ford Motor Company internationally. • Provide a short overview of the organisation.• Provide an explanation of the purpose of the HR function and its key roles and responsibilities• Describe and assess the organisation’s approach to recruitment and selection. • Explain the benefits of different HRM practices to the employer and the employee. These practices should include Learning, development and training, Job and workplace design (reward management and motivation) flexibility in organisations and performance management and appraisal. • Discuss how effective these HRM practises are in terms of raising organisational profit and productivity.