Describe at least two ways managers can support the training. Hint: You might want to review the Transfer of Learning Matrix that is listed in the Week 4 Required Reading-Transfer of Learning area.

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CRITIQUE OF TRAINING DESIGN

This assignment gives you an opportunity to critique a training proposal and to recommend a better training design. Assignment Due Sunday, July 1, 2018.

Suggestions:

Review the use of instructional design models such as ADDIE. Review the TM criteria. Review APA guidelines on levels of headings. Review academic sources on organization factors which support T&D including transfer of training.

Suggestions:

Consistently use required topics as headings to organize the materials. Follow APA guidelines. Balance information from the company with authoritative third-party views. Cite specific company practices which illustrate academic models and theories being applied. Focus on the required topics.

The Scenario

This scenario is adapted from:

Noe, R. A. (2013). Employee training and development (6th ed.). New York, NY: McGraw-Hill Irwin.

You are the human resource generalist for College Inn, a chain of modestly-priced hotels located in the Southeastern United States. Each hotel has 100 to 150 rooms, a pool, and a full service restaurant. The hotels are located near the exit ramps of major highways in three Southeastern college towns: Raleigh, NC; Columbia, SC; and Athens, GA. You just received the attached memo from the vice president of operations asking for your opinion about some training he is contracting for with outside consultants. There is no training manager for College Inn, so the vice president often contacts you for help with training in the Operations division.

YOUR TASK

Prepare a 2-3 page memo to the vice president of operations that critiques the proposed training.

Identify all problems related to the proposed training and discuss why these items are problems. Hint: You might want to review the competencies TD professionals should possess. The Association for Talent Development (ATD) Competency Model (https://www.td.org/Certification/Competency-Model) is a good resource.
Give your recommendations for improving the training design and explain how your revised design will address the VP’s expectations regarding the training.
Describe at least two ways managers can support the training. Hint: You might want to review the Transfer of Learning Matrix that is listed in the Week 4 Required Reading-Transfer of Learning area.
The vice president values your opinion but also likes to know what other experts have to say, so support your statements and opinions with citations from appropriate sources. The vice president is not familiar with training and development terminology, so provide definitions for key concepts and theories that you believe apply to this situation. Don’t forget to cite the source(s) of your definitions.

Your memo should be two to three single-spaced pages, excluding the cover and reference pages. Please use one inch margins and a font size of at least 11 points.

Include a minimum of five references in your memo. Cite reputable sources such as the readings and resources posted in our classroom, and articles published in academic or practitioner journals within the last ten years.

The websites of consulting firms and blogs are not appropriate sources for this assignment. Put your references on a separate page and use APA format for all citations, quotations, and references.

You might be tempted to propose conducting a detailed needs assessment but remember that the VP has already conducted a needs assessment and is eager to get started with the training. The VP mentions an article by Ross Tartell; the article can be found via the UMUC library:

Tartell, R. (2014). Use focus groups for rapid needs analysis. Training, 51(2), 14.

You might also want to read a bit about service recovery. Here are two articles that are available through the library:

Kim, T., Yoo, J. J-E., & Lee, G. (2012). Post-recovery customer relationships and customer partnerships in a restaurant setting. International Journal of Contemporary Hospitality Management, 24(3), 381-401. doi: 10.1108/09596111211217879

Komunda, M., & Osarenkhoe, A. (2012). Remedy or cure for service failure? Effects of service recovery on customer satisfaction and loyalty. Business Process Management Journal, 18(1), 82-103. doi: 10.1108/14637151211215028

Please see attachment for the grading criteria for this assignment.

The memo from the vice president of operations follows the grading criteria.

Develop two (2) strategies that will help your company reduce expatriate turnover.

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Imagine you are an HR manager, and you have been challenged with the task of reducing expatriate turnover. Think of one or two (1-2) strategies to accomplish this task, and write a one (1) page memo to your boss summarizing your ideas. Persuade him that this is the direction to go.

  1. Write a one to two (1 to 2) page memo in which you:
  2. Develop two (2) strategies that will help your company reduce expatriate turnover.
  3. Summarize both ideas in memo format to present to your boss.
  4. Create compelling arguments in favor of your solution to persuade your boss.
  5. Format your assignment according to the following formatting requirements:
    1. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
    2. Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page is not included in the required page length.
    3. Use the APA format to reference your work, including in-text references when necessary.  See the APA Guide located in the Student Center tab.

The specific course learning outcomes associated with this assignment are:

  • Analyze international business strategy to identify human resource requirements and formulate supporting HRM plans that can improve productivity and contribute to the firm’s competitiveness.
  • Propose staffing alternatives for foreign operations and address the considerations for the use of expatriates versus localization or third-country nationals.
  • Use technology and information resources to research issues in global HRM.
  • Write clearly and concisely about global HRM using proper writing mechanics.
  • Please follow Rubric below:

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Specify the position categories and/or titles for these positions and include what are the credentials or licensures required by these positions in the state in which you live where you proposed facility would be located.

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This Individual Project will be a foundation for the other Individual Projects in this course. You will use the work in Unit 1-4 IPs as a final project to be submitted in Week 5 as a formal Plan for a healthcare facility.

Health care in the United States is changing. A paradigm shift is occurring as more and more health care organizations are reorganizing existing business models from inpatient to outpatient services. That being said, you have been tasked to develop a proposal for the development of a health care facility that is designed to meet the rapidly changing health care needs. Within your proposal, you are required to research and discuss the following:

  • The type of facility you are recommending and the rationale behind your recommendation. For example, if you chose an ambulatory care facility, explain the reasons why this type of facility would be recommended over another type.
  • The type of health care delivery and services that are provided at the facility.
  • The type of staff that will work in the facility. Specify the position categories and/or titles for these positions and include what are the credentials or licensures required by these positions in the state in which you live where you proposed facility would be located.

Note: You should include a minimum of 3 references, properly cited in APA format.

IP 1

How many additional Snickers bars will you need to sell to break-even on the additional marketing spending/investment of $ 2 million?

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Assume that you are the product manager for “Snickers” chocolate bars. You sell these to retailers for $ 0.50 each. Retailers sell these bars to consumers for $ 1.00 each. Each Snickers bar package contains a $ 0.10 coupon that consumers can redeem by returning it to the manufacturer (i.e., you). Based on historical data, you expect 10% of the consumers to redeem their coupons. It costs you $ 0.09 to manufacture each bar. In a normal year, you sell 30 million bars, and spend $ 10 million on marketing campaigns.

a.     In order to boost sales in 2019, you are planning to launch an additional campaign involving TV advertising and in-store displays. This additional campaign will cost you $ 2 million. How many additional Snickers bars will you need to sell to break-even on the additional marketing spending/investment of $ 2 million?

b.     If you eventually end up selling a total of 40 million bars during the year, what would be your ROMI (return on the additional marketing spending/investment of $ 2 million)?

c.     Trend research indicates that more and more consumers care about health and wellness. Accordingly, in 2019 Snickers is looking into launching a low-calorie version made with the natural sweetener, Stevia. The new bar will be called “Snickers Lite,” and will be available for sale to consumers at the same $1.00 price point as regular Snickers. Retailers have agreed to work on the same margins as the regular Snickers bars. However, it will cost the company $0.14 to manufacture each bar of “Snickers Lite” due to the more costly natural ingredients. The company will offer a $.10 coupon on the “Lite” bars, similar to that offered with regular Snickers bars and expects similar redemption rates. Preliminary forecasts indicate that the “Snickers Lite” bar will generate annual sales of 4 million bars, but that 40% of those sales will come directly from the regular Snickers brand. Incremental advertising to drive awareness and purchase of “Snickers Lite” is expected to be $1.5 million over the normal annual $10 million spending. Based purely on the economics, would you advise management to launch the new “Snickers Lite” bar? Please show your step-by-step calculations clearly.