Locate an article in the CSU Online Library that focuses on managing conflict in an organization through communication.

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Instructions

Locate an article in the CSU Online Library that focuses on managing conflict in an organization through communication. The article must be clearly related to the course content and have the potential to contribute significant analysis and substantial engagement with the course topic.

For this assignment, you will need to accurately identify the article’s premise, significant points in support of the premise, and the significance of those points to the course and/or the field. You need to present an insightful and thorough analysis of the article with strong arguments and evidence. Your interpretation will need to be both reasonable and compelling. You will need to apply course concepts in your analysis.

As you write the review, be certain to analyze the type of conflict discussed in the article. Use the classifications discussed in the Unit III Lesson (Rahim’s functional outcomes and Rahim’s dysfunctional outcomes) in your analysis. Be certain to suggest communication techniques to manage functional conflict or, alternately, communication techniques to resolve dysfunctional conflict.

Along with the article being reviewed, you will need to reference at least two peer-reviewed sources. Use the standard five-paragraph format (introduction/body/conclusion). APA format should be used. The critical review should be a minimum of two pages in length. Content, organization, and grammar/mechanics will be evaluated.

The final submission should clearly explain the scenario in non-technical terms and provide suitable conclusions or insights about what students have learned from this analysis.

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Word count / Time provided: 2000 words and PP presentation Slides

No PLAGARISM

This assessment requires students to investigate, analysis and report on a business decision scenario. The investigation will consider designing and testing the decision model with suitable data for the business scenario. Students also require presenting their models in class during separate presentation session. In this task, students are required to provide a summary of the literature review findings in a review format. As a guide, students should research academic journals, books or conference proceedings through ProQuest or Google Scholar. Normal referencing is expected in the review and the arguments must be supported with evidence from the literature. Therefore, to achieve a satisfactory result, students need to demonstrate strong commitment and diligence with this task. Applied project includes two main components:

1.Decision Model Proposal

Investigation of two separate models that apply to a given industry or a simulation that can be modelled to a given industry: sport, medicine, manufacturing, airlines, scheduling, etc.

2. Decision Model application

Students need to design and test their simulation model with suitable data for the business scenario. The model should be validated for its reliability. Data for simulation of LP, Regression, Decision Tree, Network distribution, Forecasting, etc., application from a business scenario, will be required for the walkthrough. The final submission should clearly explain the scenario in non-technical terms and provide suitable conclusions or insights about what students have learned from this analysis. The paper submitted must not be more than 2500-3000 words in length. Students also require to present (power-point) their models in class during separate presentation session. Harvard format referencing must be used.

On a separate word document – Respond to ALL three (3) discussions individually using the minimum of 200 words EACH. Totaling 600 words.

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On a separate word document – Respond to ALL three (3) discussions individually using the minimum of 200 words EACH. Totaling 600 words.

Your responses must add feedback on why you agree or disagree along with facts from sources to back up your feedback.

Be sure to include the title to each response.

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Moral Sensitivity

Summary: The article entitled “Ethical Sensitivity” discusses how there are three major components that make up ethical sensitivity. The components are the ability to determine whether or not a situation involves ethical issues; the ability to identify the moral virtues or ethical values underlying an ethical issue; and awareness of the moral intensity of the ethical issue.

Discussion:

Ethical sensitivity consists of determining whether or not ethical issues are involved in a situation. To help make the determination, there are three components to consider. The first component is to actually decide if ethics are involved in the situation. People may refer to this process as “ethics spot”. It is important to ethics spot  because it can be unclear if ethics are involved due to ethical insensitivity. Ethical insensitivity can happen when a person’s ability to make decisions have been tainted or deception has occurred.

The second component is the ability to identify the moral virtues or ethical values underlying an ethical issue. The values can be broken down into two parts called intrinsic and relevant values.  Intrinsic values influence and shape a lot our ethical values. Ethical sensitivity gives us a basis for understanding why different people, things, and cultures have conflicting views on ethical questions. They can also have different opinions about right or wrong actions.

The third component is moral intensity. It can be associated with a high degree or seriousness of an action resulting from a situation or incident. Moral intensity can be used to help prioritize situations by figuring out which one is most important and needs the most attention. People with different values have a different view on moral intensity regarding things. What may be important to you, may be least important to someone else because their view is different from yours.

Reference

“Moral Sensitivity”, Retrieved from: http://stem-researchethics.org/ru001/book/export/html/99

McShane, S., & Von Glinow, M.A. (2013). Organizational behavior (6th ed.). New York: McGraw-Hill.

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Telecommuting

Summary: I selected an online article from US News which compared and contrasted the pros and cons of telecommuting in the United States. According to Thompson (2017), “employees gave an overall favorable response to telecommuting, as opposed to reporting to a brick and mortar workplace on a daily basis.” The ability to work from home offers employees a great deal of flexibility in their daily lives, as well as eliminates several stressors commonly associated with the daily grind of a weekly commute.

Discussion:

Telecommuting in and of itself has monetary value. In fact, giving an employee the ability to work from home is the same as giving him or her a substantial pay increase. The costs of fuel, tolls, bus/train fares, and vehicle wear and tear are all but eliminated in a work from home scenario. Additionally, work from home employees are less inclined to spend money on things like buying lunch, or even paying for expensive work clothing.

Another positive aspect of telecommuting is that many stressors commonly associated with reporting to an office are significantly reduced or outright eliminated. The most obvious and most significant stressor that is eliminated by telecommuting is the physical commute that is required to a normal job. Millions of workers across the United States are required to commute for an hour or more to their daily jobs. Furthermore, it is a commonly known fact that sitting in traffic for multiple hours per week is detrimental to overall health.  Sitting in a car for hours per week is bad for posture and can lead to an increase in blood pressure and contribute to obesity.

Yet another significant perk of the work from home arrangement is the ability of the employee to work at his or her pace, in the comfort and security of the home. The absence of a boss or supervisor can go a long way to reducing daily stress, and he security of the employee within his home cannot be overstated as workplace violence is steadily rising.

In my own family, my wife’s company has given her the luxury of working from home five days a week. As a recruiter for Delta Airlines, my wife is able to complete all of her work from our home office. This wonderful blessing his given our family the ability to avoid the almost cripling costs of childcare.

However, according to Thompson (2017), telecommuters have a higher inclination to socially isolate themselves as well as being unable to disconnect from their work when the work day is over.

Colossians 3:23- Whatever you do, work at it with all your heart, as working for the Lord, not for human masters…

Reference

Thompson, Dennis (2017, October 19). The Upsides and Downsides of Telecommuting. U.S News, p.1. Retrieved from https://health.usnews.com/health-care/articles/2017-10-18/the-upsides-and-downsides-of-telecommuting

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Self-fulfilling Prophecy

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Summary: The article “Self-Fulfilling Prophecies” by economist.com (2012) concerning President Obama’s failure to win in Oklahoma shows the concept of self-fulfilling prophecies from the angle of politics.  E.G. (2013) discusses how Obama created a self-fulfilling prophecy in losing Oklahoma in that he already expected to lose in the state.  The article also discusses the changes in the decisions that the previous president and his team made of putting less effort into trying to win in Oklahoma which would ultimately bring about their original belief. (E.G. 2013)

Discussion:

Most people have heard of the concept of manifesting your desires through consistently thinking positively about them.  It is a common teaching and belief of self-help trainers and is common in the realm of spiritualism as well.  While Christians do not believe that our thoughts have the magical ability to bring about good things in our life, there is truth to the concept which E.G. (2013) discusses.  This concept, in reality, is not magical powers or the universe manifesting our thoughts, instead, when we believe something to be true we act in accordance with the belief and bring it to fruition ourselves.

In this article, E.G (2013) is recounting how President Barak Obama lost the primaries in Oklahoma.  The belief of the author is that this was, at least in part, due to the fact that the president and his team did not believe that they would win in Oklahoma and therefore did not put much effort into winning in the state.  In the end, they lost the state as they had thought, but what they may have overlooked is that their preconceptions about the state had a hand in their loss.  This is the premise of a self-fulfilling prophecy.

This concept can also be found in the Bible.  One of my favorite verses is Philippians 4:8 which says “Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things.” (ESV)  God knew that he made our minds to make connections.  How we think affects how we act which in turn affects our situation which can often fulfill our first ideas.  Due to this process, God has commanded us to think about things that are true, honorable, just, etc.  When we think in this way, we set up our minds in the right direction so that our actions and ultimately the situation.

In conclusion, self-fulfilling prophecy is not the only factor in the outcomes of life, but it definitely plays a role as many people have discovered and life-coaches preach.  For this reason, we must obey Philippians and train our minds to think about the things listed there.

References

E., G. (2012, March 09). Self-fulfilling prophecies. Retrieved from

https://www.economist.com/democracy-in-america/2012/03/09/self-fulfilling-prophecies

McShane, S., & Von Glinow, M.A. (2013). Organizational behavior (6th ed.). New York: McGraw-Hill.

Sean, E. (2016, September 6). How words are self-fulfilling prophecies. Retrieved July 17, 2018,

from http://www.sbnonline.com/article/words-self-fulfilling-prophecies/

Varghese, S. (2013, June 19). Harnessing The Power Of The Self-Fulfilling Prophecy. Retrieved

July 17, 2018, from https://www.forbes.com/2009/12/30/self-fulfilling-prophecy-leadership-managing-varghese.html#6d594bf34063

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analyze the communication strategy of your chosen organization, and c) explain how you would integrate the communication strategy into the current organization where you work or into a former organization where you have worked.

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For this assignment, you will write a case study analysis that focuses on the communication strategy of an organization of your choice.

In this assignment, you will need to a) summarize the communication strategy of your chosen organization, b) analyze the communication strategy of your chosen organization, and c) explain how you would integrate the communication strategy into the current organization where you work or into a former organization where you have worked.

A. Summarize the Communication Strategy

Locate an article that discusses the communication strategies used by your chosen organization. After reading your chosen article, you may find the exercise below to be helpful in developing a summary paragraph. Identify the author(s) of your chosen article, and complete the following exercise:

[Insert author’s name here] discusses how innovative communication processes have helped [insert name of the organization here] resolve [insert issue here].

The top reason [insert author’s name here] holds that position is __________.

A second reason [insert author’s name here] holds that position is __________.

A third reason [insert author’s name here] holds that position is __________.

After filling in the blanks, you should have a list of the positions and claims made by the authors about your chosen organization. Shape your notes into a summary paragraph. (Do not simply include the list that you completed in the exercise above.)

Remember that the summary paragraph is where you will present information from the source. You will provide your analysis and interpretation in the following section of the paper.

B. Analyze the Communication Strategy

Be sure to include how the communication strategy impacts the organization on multiple levels. Feel free to use the four levels of sales, services, value chain, and continuous improvement as a model, which was discussed in the case study on the Dell Computer Corporation in the Unit VI Lesson. (Note: Your categories may be different.)

In the analysis portion of the assignment, discuss any problems (or potential problems) with the communications in your chosen organization, and provide potential solutions based on your research. Include ways that effective management could help to provide a solution.

C. Explain Integration Techniques

Finally, explain how this communication strategy could be integrated into your current or former workplace.

You will need to reference at least two academic sources.

Use the standard five-paragraph format (introduction/body/conclusion). APA format should be used. The assignment should be a minimum of three pages in length. Content, organization, and grammar/mechanics will be evaluated.

The link below provides some helpful tips for writing a case study analysis: http://college.cengage.com/business/resources/casestudies/students/writing.htm