Provide an executive summary of the main points of the case. Identify and describe the various cultures and differences in those cultures within SAP’s changing environment and employee workforce.

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Writing Assignment  and Presentation

Case Study—Culture Clashes at SAP

Read the Case: Culture Clashes Make Change Difficult at SAP. Use the Argosy University online library and the internet for additional research. Imagine you are an HR consultant called in to advise the leadership at SAP. Prepare a 10-15 slide PowerPoint presentation to present your responses to the information below. Use the notes section in PowerPoint to clarify your points. Include a title slide and a reference slide in addition to the main slides. Use at least one chart or graph and at least one other visual aid within your presentation. Utilize at least three outside resources to compose your response. Your presentation should be professional and correctly address your target audience.

  • Provide an executive summary of the main points of the case. Identify and describe the various cultures and differences in those cultures within SAP’s changing environment and employee workforce.
  • In your opinion, what aspects of the changes at SAP would be most difficult for the German employees? Why? Which would be most difficult for the SAP employees in other countries? Why?
  • What HRM activities or functions were affected by the changes described in this case?
  • Recommend at least 3 ideas or concepts the company can implement to help them overcome cultural barriers that are affecting its efforts to become more creative and agile.
  • Propose at least three concrete HR solutions that would improve relations at SAP, resulting in less conflict. Support your proposal with outside research.

Use at least three resources in addition to your textbook to justify your responses. Apply current APA standards for writing style to your work.

Based on the scenario and financial data provided, conduct a financial projection (revenues, expenses, and profit) which analyzes the efficiency in the supply of health services.

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Supply of Primary Care Workforce Scenario: Your hospital has an opportunity to participate with an Accountable Care Organization (ACO) contract with 10,000 ACO patients. The ACO patient population exp

Supply of Primary Care Workforce

Scenario: Your hospital has an opportunity to participate with an Accountable Care Organization (ACO) contract with 10,000 ACO patients. The ACO patient population expects about 1,000 avoidable hospitalizations per year with a potential savings of $10 million, which will be shared 50% revenue to the insurer and 50% revenue to the hospital. The ACO patient population will require an average of 6 office visits per year, and 60,000 total office visits will need to be supplied by your primary care workforce.

To prepare

Based on the scenario and financial data provided, conduct a financial projection (revenues, expenses, and profit) which analyzes the efficiency in the supply of health services.

In a 2- to 3-page Word document that includes tables and/or calculations, make recommendations on the following: 1) number of physicians and nurse practitioners; 2) reimbursement method: salary or fee-for-service; 3) recommendations for financial incentives to address challenges of supplier induced demand and ensure efficiency. Interpret the net profit from the ACO contract based on your recommendations. Support your recommendations with rationale, including how the financial calculations impacted your recommendations.

Financial Data ACO revenue:

Number of ACO patients 10,000

Potential savings:

Number of avoidable hospitalizations per patient 0.1 Total avoidable hospitalizations per year 1,000 Cost per avoidable hospitalization $10,000

Total cost of avoidable hospitalizations $10,000,000

Demand for healthcare/utilization: Number of office visits per patient 6

Financial Data ACO revenue:

Number of ACO patients 10,000

Potential savings:

Number of avoidable hospitalizations per patient 0.1 Total avoidable hospitalizations per year 1,000 Cost per avoidable hospitalization $10,000

Total cost of avoidable hospitalizations $10,000,000

Demand for healthcare/utilization:

Number of office visits per patient 6

Total office visits per year 60,000

Supply of workforce/expense:

Employed providers (salary)

Physician salary per year $200,000

Nurse practitioner salary per year $100,000

Contracted providers (fee-for-service)

Physician fee per visit $100

Nurse practitioner fee per visit $50

Productivity:

Physician visits per year 3,000

Nurse practitioner visits per year 2,000

Financial incentives:

Salary bonus to ensure efficiency 10% Bonus fee per visit to ensure efficiency $1

Evaluate      the potential impact of the updated facility and new therapy services on      potential improvements in patient satisfaction and developing new      marketing share.

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Assignment Description

You currently work for the development department of Sunny Manor Nursing and Rehab Center. Sunny Manor was once a privately owned small skilled nursing home in Sunny Beach, Florida until it was sold 6 years ago to a larger group of investors known for buying older nursing homes and developing them into larger more modern skilled nursing and rehab centers. Sunny Beach itself is a small retirement community close to larger beach towns. Most of the residents are 55 years or older, and there is a growing population of 70+ retired adults. However, the city is known for being technologically advanced for a retirement community. In fact, the city has a popular social media page followed by many residents and a very popular online newsletter that can be accessed through most social media programs. Also, 5 years ago, a brand-new hospital opened just outside of Sunny Beach. This brought some the top physicians and surgeons in the state to the area.

Sunny Manor recently finished a major renovation, updating the previous long-term-care wings and adding a new wing with 20 new rooms. The new wing is solely dedicated to sub-acute rehab services, and the facility also added a new updated therapy room with an expanded therapy staff and modern high-tech equipment.

After working in care coordination and admissions for the past several years, you have been promoted to the development department and tasked with marketing the new facility. The goal is to build a stronger relationship with the discharge staff and physicians at the new hospital and expand a broader reach to the community.

The first step is for you to analyze and research the changing community and develop a marketing proposal for your boss, the director of development, on how to best connect with the community of Sunny Beach and increase referrals from the new hospital.

For this task, develop a summary marketing proposal on the above scenario that includes the following elements:

  • Evaluate      the potential impact of the updated facility and new therapy services on      potential improvements in patient satisfaction and developing new      marketing share.
  • Assess      possible methods to build rapport within Sunny Beach and surrounding      communities.
  • Develop      a plan for communicating with the community better through social media by      connecting Sunny Manor to the residents of Sunny Beach through digital      marketing.
  • Provide      details on how ongoing research into the community will help Sunny Manor      stay ahead of the competition and well connected with community. Consider      concepts in monitoring the changing demographics of the community and      growing health care sector.
  • Propose      a research design model including all the key elements of the research      design. Apply an assessment tool and implementation plan such as the Model      for Improvement (Plan-Do-Study-Act [PDSA]).
  • Conclude      with recommending models and/or tools that will be used to evaluate the      effectiveness of the development teams’ efforts on an ongoing basis .

The body of the resultant report should be 7–10 pages and include at least 7 relevant peer-reviewed academic or professional references published within the past 5years. 

Must follow the following Details

IP ASSIGNMENT — No Abstract, Table of Content are required

CRITICAL. Use HEADINGS in every IP paper to separate discussions. Here is an example 1st paper.

  • Introduction
  • 5      Contemporary best practices
  • Loyalty      Repeat Customers
  • Develop and      Defend 4 recommendations
  • Initial      Training Plan for the Company
  • Conclusion

Paper needs to be organized and written by EACH bullet point – address each point methodically (6 bullet points this week’s IP 4) Do Not Change The Wording – or make your own heading words – use those words from each bullet point in EVERY assignment. Don’t lose (- 7poins) if it is not set up showing the above headings.

Revise the two (2) emails below to remove problematic content and help these students construct polite, effective email messages instead.

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Week 7 Assignment 4: Email Revisions Due Week 7 and worth 100 points

Revise the two (2) emails below to remove problematic content and help these students construct polite, effective email messages instead.

Scenario 1:

Susan is unhappy with her grade in her college class. She wants to clarify what she can do to improve in the course. She also feels like venting her frustrations to her professor due to the many hours she is spending studying and writing papers (which may or may not be a good idea). She decides to email her professor; however, before she hits SEND, she asks you, her friend, to take a look at the email.

Reading the email, you note a lack of civility, polarizing language, and other unethical language (given the context). Help Susan rewrite her email, so she can express her concerns over her poor grade politely and ask for help from the professor.

Susan’s Email:

(No greeting) I want to know why my grade was so bad. I spent hours finding sources and writing that paper and it was graded unfair. My friend wrote her paper the night before it was due and got a better grade. I know most professors grade hard but this is ridiculous. I felt good when I submitted the paper but now I feel like crap. I guess I am going to fail. (No closing)

Scenario 2:

Don is worried about passing his college class due to some low grades. He wants to ask his professor for help to pass the class. He decides to email his professor; however, before he hits SEND, he decides to ask you, his friend, to take a look at the email.

Reading the email, you note a lack of civility, poor manners, and poor grammar in Don’s email. Help Don rewrite the email, so he can express his concerns and appropriately seek help from the professor.

Don’s Email:

(No greeting) Yo teach. I dunno no way to pass this class. What I gotta do to pass? (No closing)

Instructions:

  1. Revise both emails.
  2. Create two (2) new email messages of one to two (1-2) paragraphs each for a total of two to four (2-4) paragraphs.
  3. Create an appropriate greeting and closing for each email.
  4. Target the appropriate professional audience.
  5. Use appropriate language for professional audience.
  6. Use appropriate email formatting.
  7. Follow appropriate netiquette rules for electronic communication.
  8. Meet the 100-to-200-word minimum requirement for each email revision.
  9. Use correct sentence mechanics, grammar, spelling, punctuation, and style.

Your assignment must follow these formatting requirements:

  • Be typed, single-spaced, using Times New Roman font (size 12), with 1-inch margins on all sides. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, student’s name, professor’s name, course, and date. (The cover page is not included in the required page count.)

The specific course learning outcomes associated with this assignment are:

  • Demonstrate understanding of the basic fundamentals of communication.
  • Develop and practice communication skills, including skills in verbal, nonverbal, listening, writing, interpersonal, perception, and critical thinking as appropriate for the audience.
  • Relate to the interpersonal and organizational dynamics that affect communication in organizations.
  • Analyze and assess effective communication.
  • Use correct sentence mechanics, grammar, spelling, punctuation, and style.
  • Use technology and information resources to research issues in communications.
  • Write clearly and concisely about communications using proper writing mechanics.