Determine the major impacts that Zappos’ leadership and ethical practices philosophy have had on its stakeholders.

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Case Study 3: Zappos: Delivering Customer Satisfaction

Due Week 9 and worth 200 points

Read the “Zappos: Delivering Customer Satisfaction” case, located on page 475 of the textbook.

Write a four to six (4-6) page paper in which you:

  1. Analyze the manner in which Zappos’ leadership has fostered a culture of ethicalness in the company. Suggest two (2) actions that other companies can take in order to mimic this culture.
  2. Determine the major impacts that Zappos’ leadership and ethical practices philosophy have had on its stakeholders.
  3. Examine three (3) of the ethical challenges that Zappos faces. Recommend three (3) actions that Zappos’ leadership should take in order to address these ethical challenges.
  4. Evaluate the effectiveness of the core values in relation to developing a culture of ethicalness. Determine the manner in which the core values support the stakeholder’s perspective.
  5. Analyze the major ethical challenges that Zappos has faced. Determine whether or not you would have resolved these challenges differently than Zappos’ management. Provide a rationale for your response.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other similar Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Examine ethical issues and dilemmas in business.
  • Analyze scenarios to determine the ethical character of decisions made and the related impact on the organization.
  • Examine the significant issues of an ethical controversy in business to moral philosophy and values.
  • Write clearly and concisely about issues in ethics and advocacy for HR professionals using correct grammar and mechanics.
  • Use technology and information resources to research issues in business ethics and advocacy for HR professionals.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric found here.

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Develop a comprehensive strategy for training new employees. Focusing on the role of the new employees within the organization.

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Write a six to eight (6-8) page paper in which you:

  1. Create an overview of the process and steps involved in human resource planning, recruiting, interviewing, selecting, and hiring of employees.
  2. Develop a comprehensive strategy for training new employees. Focusing on the role of the new employees within the organization.
  3. Propose two to four (2-4) training strategies aimed at motivating the employees to learn key aspects about their new jobs.
  4. Determine key issues that human resource management employees would be likely to encounter in the health care field. Prepare a plan that will enable the new employees to address each issue which includes instructional strategies, resources that will be utilized, and evaluation criteria for determining success.
  5. Design at least three (3) visual components that enhance the program you have outlined, such as charts or diagrams.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Will submit through safe assign and turn it in no plagerism!

Determine which HR job positions you would prefer and explain why. Analyze how the selected company can establish HRM strategies to improve competitive advantages.

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Select a publicly traded company to research and evaluate its Human Resource (HR) and business strategy, HR department job positions, and ways it markets its company regarding human capital. Some comp

Select a publicly traded company to research and evaluate its Human Resource (HR) and business strategy, HR department job positions, and ways it markets its company regarding human capital. Some company Websites that provide this information are listed below:

  • Marriott: http://www.arubamarriottcareers.com/JobDescriptions.html
  • Allstate: http://www.jigsaw.com/id209321_d40/allstate_insurance_human_resources_business_contacts.xhtml
  • State Farm: http://www.statefarm.com/about/retirees/news_articles/hr_serv_assist.asp
  • Ford Motor Company: http://corporate.ford.com/careers/career-paths/human-resources?&ccode=US

Write a two to three (2-3) page paper in which you:

  1. Propose how you would ensure the HR strategy is in alignment with the business strategy.
  2. Describe the HR job positions and the responsibilities listed for that HR department.
  3. Determine which HR job positions you would prefer and explain why.
  4. Analyze how the selected company can establish HRM strategies to improve competitive advantages.
  5. Propose three (3) ways that the company can increase diversity.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Examine the role of human resource management (HRM) in organizations and how it supports the organization’s business strategy.
  • Evaluate human resource strategies and how these strategies align with business strategies.
  • Create a competitive advantage in the marketplace.
  • Formulate HRM strategies and policies to recruit, select, place, and retain the most efficient and effective workforce.
  • Use technology and information resources to research issues in strategic human resource development.
  • Write clearly and concisely about strategic human resource development using proper writing mechanics.

   What methods and techniques are used in counterintelligence collection? Explain. o    What are common sources for counterintelligence? Explain. 

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Counter intelligence group

You are a counterintelligence officer for the Defense Intelligence Agency (DIA) assigned to the Critical Technology Protection Division. Your division is responsible for providing counterintelligence support to research, development, and acquisition (RDA) missions. To accomplish this mission, your team has been asked to provide a counterintelligence threat briefing to a major defense contractor responsible for the research and development of critical U.S. defense technology. The purpose of this report is to help prevent foreign threats from acquiring U.S. critical program information to exploit and degrade its combat effectiveness and technical superiority.

Group Portion (1)

For this assignment, using the Small Group Discussion Board, you must review and discuss counterintelligence collection as well as the current list of U.S. critical technologies with your group.

·         As a group, do the following:

o    Discuss counterintelligence collection methods.

§  Consider sources, techniques, and common operating pictures.

o    Examine the list of U.S. critical technologies.

§  A current list of critical technologies can be found within your Phase 3 Web resource titled Military Critical Technologies List.

o    Come to a group consensus, and select 1 technology from the list that will be examined in this assignment from a counterintelligence perspective.

Individual Portion

Once your group has chosen a piece of critical technology, each member of the group must prepare a counterintelligence threat assessment of 800–1,000 words about the group’s selected technology.

·         Using the information from the course materials, the textbook, outside research, and the small group discussion, provide a threat assessment introduction on counterintelligence collection.

o    What methods and techniques are used in counterintelligence collection? Explain.

o    What are common sources for counterintelligence? Explain.

·         Using the information from the course materials, the textbook, outside research, and the small group discussion, draft the body of your counterintelligence threat assessment about the selected technology. The assessment should include the following sections:

o    A description and brief summary of the technology

o    Applications for which the technology is used

o    Which organizations use this piece of technology

o    Who develops or manufactures this technology

o    Which foreign adversaries are potentially interested in this technology

o    Methods this adversary may use to acquire this technology

o    Implications if this technology were to be compromised

o    Possible vulnerabilities for protecting this technology

o    Recommendations to safeguard this technology

·         Compile your responses in your final individual threat assessment, and submit the file.

Group Portion (2)

For the second group portion of this assignment, you must discuss, as a group, your findings from your threat assessment and develop a final collective counterintelligence threat briefing for the critical technology your group has chosen.

·         Evaluate the individual threat assessments of your group members.

·         Confer with your group, and select the strongest elements of the individual assessments.

o    There must be at least 1 section used from each group member.

·         Determine, as a group, how the final document will be formatted, organized, and compiled.

·         Complete the final collective threat assessment according to the agreed-upon guidelines, and submit the file to your instructor.

·         Be sure to reference all sources using APA style.